I was excited to use gift cards
I was excited to use gift cards I received for AMC, however my excitement was short lived. The box office was not open and I went to the desk that was labeled Guest Services to ask where I had to go to purchase tickets, there was no one there. When I was finally able to ask someone he grunted and pointed to the end of the long concession line. Just to make sure he understood that I wanted to purchase movie tickets and not snacks I asked again and was told to go there . Of course there was only one concession attendant working but there were several kids behind the counter. Once it was our turn suddenly there were three other lines opened, huh, go figure! With all that "help" the place should have been immaculate, it was not. The place was not clean. The staff was not friendly. No customer service. Old recliners in the theatre with dirty sticky floors. The drink station was self service and needed cleaning. I used my gift cards and will never set foot in an AMC again.