Ordered 6 Dark Oak wall panels
Ordered 6 Dark Oak wall panels, 6 light oak panels arrived damaged in completely battered packaging with footprints on. Rang their so-called customer service number 20 times without any answer and their mailbox is always full so you can't leave a message. They advertise that they have a Live Chat which is ironically offline when you need to use it. A 72 hour reply period for them to reply to customers via their website is ridiculous. If I order a product to use in a job I firstly expect them to be undamaged and secondly for a direct route to let them know if there's a problem. Very inconvenient but typical of these faceless warehouse companies who gladly take your money in a flash but make it incredibly difficult to return,replace or refund in the event of a mistake. Avoid if possible and go to an actual shop