Terrible service, no help
Terrible service from the moment they were delivered. First email, got a reply with no words just a screenshot telling me my order hadn’t arrived, even though I had the order in front of me. I made contact ch on one of their socials posts asking for help exchanged items, they replied. But they’ve told me postage costs to send back to them is as much as I paid in the first place. They advised I give my order to a friend and order again. I’ve asked them where they need to be posted back to and asked for a figure for postage, these requests have been ignored. So disappointing *update* MonkeySober are able to reply to this review. However have not replied to my message on 02/06 or my email on 22/05. Frustrating thing is, the t-shirts are great, just too big all I wanted was to exchange. Instead they suggested I give them to a friend and reorder because return postage is as expensive as reordering.
