Beautiful Dress with Drawbacks
UPDATE For June 4th: JJ’s House never posted my negative review with the photos on their website, which does not seem right to me. However, they did reach out to me to apologize about the dress and refunded 30% of the price I paid for. They also gave me an $8 coupon because of the broken zipper on the garment bag. (The garment bag was originally around $8. Not sure why they didn’t just refund the money for this too.) ORIGINAL REVIEW: I had been eyeing this wedding dress for awhile on JJ’s House. I loved the design. I loved how other women looked great in it based on their reviews. To me, this dress was "the one." And so after deliberation I bought it and decided to do a custom order. I had previously done a custom order from JJ's House years ago for a bridesmaid dress and it was beautiful. Of course there was a part of me that was hesitant because this was my wedding dress and I couldn't return custom orders, but I was so in love with the look of the dress I knew I had to have it. I had no issues with shipping and it arrived on time. Only part was the box looked like it had seen some hard days to get here. Otherwise, I was fine with how they packed my dress and items. On first glance, I loved the dress and I was excited to try it on. When I finally had someone to help me try it on, that's when my doubts started forming. The custom dress did fit me, but it was not comfortable to wear. The dress restricted my arm and shoulder movement so much that I could not comfortably raise my arms all the way up. In fact, at one point I moved a bit too much and thread that was holding the chest fabric to the bodice snapped easily. You can't twirl and dance with your partner easily in it. You can't comfortably eat with this dress on because of how restrictive it is. You would feel awkward when trying to hug your loved ones. Also, I loved the ribbon cross-over look it had in the back, but it took FOREVER to try and get the back all laced up. The dress design is beautiful once you steam out the wrinkles a bit. But I noticed other minor details about the dress which I didn't like, such as how one cut in the armhole seemed as if a beginner cut the fabric, or imperfect sewing along the seams. From afar, people can't really tell those minor details and it probably wouldn't bother some. The quality also started to make me feel as if I were wearing a cheap costume. I also bought a cheap garment bag from them and the zipper broke on first use and I couldn't fix it. Honestly, I was really heartbroken and I know I cannot return this order because it was custom made. I also know that you really do get what you pay for. I decided that the money was lost and I went ahead and visited an actual bridal shop to purchase a new dress and I have absolutely zero regrets. If I had worn this dress on my wedding day, I would have wasted hours feeling uncomfortable in it, and not truly enjoying the only special day I will ever get because of it.