Horrible half-@ssed service
The service tech showed up between the allotted hours of 11am to 1pm, to treat our half acre property, home and detached garage. I spoke with him about a few questions on infestations in the garage. I was generally unimpressed with his appearance. To be quite frank, he appeared rather unkempt. His shirt was tucked in the front, but pulled out in the back and his collar was disheveled, as was his hair. I expected a professional who dressed in a manner indicative of the company he represented - apparently that's what I got. His appearance was only the first issue that I had. At his request, I directed him to his initial “treatment” location, our garage at the back of the property. I then stood on my back deck and watched. The tech walked up to the garage door, sprayed around it and proceeded to walk around the building – without spraying. He then came around and sprayed around the entrance door to the garage. At no time did he spray the foundation of the garage as claimed. He then walked around to the front of my home. He did spray around my front door and bay window but not the bottom ground level windows. He then rummaged around on my carport (I walked out to my mailbox while this was happening). He did not treat my back door on the deck – at my insistence since it was on my deck and I had two dogs that were in and out on the deck during and after treatment and I have potted herbs and rose bushes that do not need to be sprayed with chemicals. However, immediately after he left I inspected around my home and there was no indication that any spray had been applied to the foundation of my home or around the back door or windows under my deck – all of that is concrete and there were no wet marks. There was also zero indication of any spray on my car, which was sitting on the carport, directly under the light fixture he photographed and claimed to have sprayed. Pollen is very heavy these days and the pollen on my back window at the very least should show that liquid had disturbed it. There was zero pollen disturbance anywhere on my vehicle. Next, the tech claims that he “granulated the lawn” front to back. Possibly happened in the front yard, never happened in the back. As I stated, we have a half acre and most of that is in our back yard. The only time he was in the back yard was to walk around my garage, which is when I imagine he took the “proof” photo of the yard granulation. I also have a dog (and was dogsitting another over the weekend) and there was dog waste in the yard from earlier in the morning. It was not disturbed, as in there was no granulated anything on it. Yes, I checked. In addition, the entire treatment took a half an hour. I have spread grass seed or lawn weed and feed on my entire property and that alone takes more than a half an hour. The truck the tech came to my home in idled in my driveway the entire time. For a company that calls itself “eco friendly” leaving a truck idling for 30 minutes is rather wasteful, especially at $425+ a gallon for fuel in our area. Last night - 2 days after treatment - there were ants in my home. What did they spray, water?? Certainly not anything to stop large carpenter ants from coming into my home - something the treatment specifically said it would prevent.