Lousy customer service
They offer an email address but blew off my emails when I began their Wegovy pill in January 2026. Customer service is so poor and condescending , slow response times that I cancelled my membership 6/16/26. I saved the screen shots of being able to use the service I paid for 6/1/26 until 7/1/26. I emailed billing to confirm cancellation. Hilbert M replied 6/17/26 telling me he cancelled me and service would end 7/10/26. Hours later I get an alert I have 2 messages but now there’s a banner on the app telling me it’s a premium service to set an appt w a provider and doesn’t allow me to view the app. Also if you try their 800-852-1575 you are on indefinite hold and while they offer a hit 1 for a call back, they don’t. Save your money here and use it elsewhere.