This is the worst airlines. Period!
This is the worst airlines ever existed. We paid 720RM(Malaysia) for 12kg luggage, and absolutely unprofessional, chitty-chatting personnel did everything to hold us and make us be late on our flight and squeeze the last penny out of us. Suddenly person behind counter became board officer and thoroughly checked every single page of my passport 3 times and spent 15 minutes to chat on whatsapp with someone to "make sure" that my passport was passable. Please just choose any other airline in the world and you'll have better experience. Even Wizzair, Spirit and Ryanair look like angels compared to those absolute predators. Skip, Skip, Skip at any cost!