CUSTOMER SERVICE AT ITS UTMOST WORST
GOOD DAY FACEBOOK FAMILY IM HERE TODAY JUST TO WARN U ALL ABOUT SPEEDAF THE COURIER COMPANY ON HOW HORRIBLY POOR AND PATHETIC THEIR DELIVERY AND CUSTOMER SERVICE ARE AND ON HOW POORLY THEY TREAT THEIR CLIENTS . I JUST WANT TO BRING IT UNDER ALL OF UR ATTENTIONS THAT THIS COURIER COMPANY NAMED SPEEDAF HAS FAILED TO DELIVER MY PACKAGE WHICH THEY HAVE FOR THE PAST 2MONTHS ALREADY.. IVE BEEN ENQUIRING EVERY DAY SINCE THE PAST MONTH AND A HALF ON WHEN THEY WILL BE DELIVERING MY PACKAGE SINCE THEY WERE SO QUICK TO PHONE ME AND TELL ME THAT ISHOULD MAKE PAYMENT IN ORDER FOR MY PACKAGE TO GET DELIVERED.. NOW THEY NOT EVEN ANSWERING MY MESSAGES ON THEIR WHATSAPP PLATFORM WHERE CLIENT SHOULD ENQUIRE ABOUT THEIR PACKAGE PROCESS AND WHEN IT WILL BE DELIVERED .... THEY TOLD ME THAT THE PACKAGES WERE ON ITS WAY AND THAT IT WOUD ARRIVE WITHIN 4 TO 5 DAYS FROM THE FATE OF PAYMENT MADE AND MY FEAR PEOPLE THIS HAPPEN IN THE MONRH OF MAY ALREADY AND I STILL HAVENT RECEIVED ANYTHINF YET. WHEN I TRIED CALLING SPEEDAF COURIER SERVICES THEY PUT U ON HOLD FOR A WHILE AND THEN CUT THE LINE WITH A MESSAGE SAYING THAT U SHOULD MAKE USE OF THE WHATSAPP PLATFORM IF U HAVE ANY ENQUIRIES ABOUT PARCEL ENQUIRY, SO THATS ECACTLY WHAT I DID WITH ABSOLUTELY NOW RESULT I TRIED BEING REASONABLE AND NOCE EVEN UNDERSTAND WHERE POINT TO WHERE I ACTUSLLY START SWEARING AT THEIR USELESS CONSULTANT .... THEN I SPOKE TO A CONSULTANT AGAIN LIKE 2 FAYS BACK ASKING WHAT THE PROCESSS ON MY PARCEL WAS AND SHE THEN TOLD ME MY PARCELS ON IT WAY TO GAUTENG , GAUTENG MY DEAR PEOPLE BUT IVE BEEN SPEAKING AND MESSAGING THEM EVEYDAY FOR THE PAST 2MONTHS ALMOST TO ENQUIRE ABOUT WHEN EXACTLY THEY WILL BE DELIVERI G MY PACKAGE, JUST FOR ME TO FIND OUT THAT MY PACKAGE MY DEAR PEOPLE IS ON ITS WAY TO GAUTENG AND THIS AFTER THEY CALLED ME A NUMEROUS ABOUT OF TIMES IN 1 FAY TO MAKE PAYMENT SO MY PARCEL CAN GET DELIVERED AS SOON AS POSSIBLE BUT THE MOMENT THEY GOT THE PAYMENT FOR MY PACKAGE THEY DONT GIVE A SHIT ABOUT UR PKGE.