Payment taken on a "failed" transaction and still no refund
I tried to buy an account on zeusx.com and paid through their Triple-A crypto checkout. The payment was taken from my side but came back as "could not be processed," so I ended up with neither the account I paid for nor a refund. I contacted support and provided all the details, yet the money still has not been returned. For anyone trying to trace this, my transaction reference is XRC-793153-PMT and the on-chain txid is zKJjEMhHQhzz4J6nWyogH3UXoo2FhGeUqWuNpf9znwFTo2G36FuGrPYEjtvX3Nz8QbNb8eRUw3nLdgWSuK48LQX. Being left without the product and without my money, with no clear path to resolution, is a poor experience. I would not recommend paying here with crypto until failed-payment cases like this are handled properly.