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GMKtec EU

15% restocking fee for unwrapping a box – EU withdrawal ignored

Ordered EVO-X2 mini PC, returned within the 14-day EU withdrawal period. Device never powered on, untouched in foam inlay, all factory seals and stickers intact. Only the outer shrink-wrap of the retail box was removed to inspect the contents. GMKtec demands a 15% restocking fee as deduction from the refund. Multiple emails, clear arguments, no movement. Order #GMK16047. Will update once GMKtec processes a full refund.

2026-06-05
GMKtec

15% restocking fee for unwrapping a box – EU withdrawal ignored

15% restocking fee for unwrapping a box – EU withdrawal ignored Ordered EVO-X2 mini PC, returned within the 14-day EU withdrawal period. Device never powered on, untouched in foam inlay, all factory seals and stickers intact. Only the outer shrink-wrap of the retail box was removed to inspect the contents. GMKtec demands a 15% restocking fee as deduction from the refund. Multiple emails, clear arguments, no movement. Order #GMK16047. Will update once GMKtec processes a full refund.

2026-06-05有帮助 1