Martin was The One!
I have been inactive for a while, and the very next time I tried to post a photo to my account, I was asked to log in. And here was a problem: I did not have my initial email any longer, and my new email did not work. So I needed help, I contacted Nixplay support and the very next day I received an email from Martin with clear instructions on what to do, and it worked!!! Martin was very nice, supportive, understanding of my concerns, and certainly knows his stuff. What else does the customer need, right? Thank you, Martin!!!