You are misleading customers! The clothes you advertise on your website look beautiful, but what you actually send are cheap plastic rags that have nothing in common with the products shown online.
Hello, On 25.05.2026, I sent you an email informing you that I needed to return the entire package. The reason is simple: what I received has absolutely nothing to do with the products presented on your website. Instead of the clothing shown in your advertisements, I received what can only be described as rags. I paid a very high price for these items, which I can hardly even call clothes. Your reply was that I should wait five days. To this day, I still do not know what exactly I was supposed to wait for. I have not received any return instructions, nor any information regarding how to send back the terrible products you delivered. You know very well what kind of poor-quality items you sent, and it appears that you continue to treat me with complete disregard. From 25.05.2026 until today, when I am writing to you again, 13 days have passed. What kind of customer service is this? Please provide immediate instructions on how to return the package and refund my money without further delay. You are effectively deceiving customers and taking their money under false pretenses. This is the first time in over 10 years of online shopping that I have felt completely misled. Instead of receiving the products displayed on your website, I received items that are not even suitable for dusting, despite being sold at an extremely high price. I expect this matter to be resolved immediately. If not, I will file complaints with all relevant consumer protection authorities in both your country and mine. You should be ashamed of the misleading advertising, false representations, and disrespectful treatment of customers who work hard for their money. I await your immediate response.