Misleading "Global" label and zero customer support. Refund demanded.
OffGamers replied to ticket 5430287 admitting the product was advertised as "Global" and confirming that the activation code remains completely untouched and unused. Yet, they refuse to issue a refund for a product that is geographically blocked and completely unusable. They are keeping $85.32 USD for a service they did not deliver. This is unacceptable corporate theft. I demand an immediate refund. I bought a Virtual Mastercard for $85.32 USD that OffGamers explicitly labeled and sold as "Global". However, it has an absolute geographic block and is completely unusable. The activation code remains untouched with zero usage, which can be easily verified in the system. Instead of helping, OffGamers support closed my ticket unilaterally and refused to offer a solution. This is false advertising. I demand a manager to review my case and issue a full refund immediately. Ticket :5430287 OffGamers replied to ticket 5430287 admitting the product was advertised as "Global" and confirming that the activation code remains completely untouched and unused. Yet, they refuse to issue a refund for a product that is geographically blocked and completely unusable. They are keeping $85.32 USD for a service they did not deliver. This is unacceptable corporate theft. I demand an immediate refund.