⭐☆☆☆☆ (1/5)
⭐☆☆☆☆ (1/5) I am extremely disappointed with my experience. Before making my purchase, I clearly explained to the sales representative that I was completely new to this subject and had no idea where to start. I specifically relied on their expertise to guide me toward the materials I actually needed. Instead of receiving helpful advice, I was sold more than 15 books and study materials without a clear explanation of their purpose or whether they were necessary for my goals. After spending thousands of dollars, I later learned that many of these materials may not even be relevant to what I need. To make matters worse, I was then told that I would need to purchase additional books. If the original recommendations had been made with the customer's needs in mind, this situation could have been avoided. As a beginner, I expected guidance, education, and support. Instead, I felt like the priority was making a sale rather than helping me find the right resources. The entire process was overwhelming, frustrating, and unnecessarily expensive. What is most disappointing is that this situation was completely preventable. I was upfront from the very beginning about my lack of knowledge and specifically asked for guidance. Rather than helping me identify the materials I actually needed, your team sold me a large package of books and resources that I may never use. The responsibility for recommending the appropriate materials should have fallen on the experts I was trusting for advice. Instead, I was left with unnecessary expenses, confusion, and the feeling that my needs as a customer were secondary to making a sale.