Just another Standard Walmart Blunder-bust
It's inevitable that something will go wrong when you deal with Walmart on any level. I prefer the curbside pickup because it's less of a snafu then having to go inside and encoun consistently distributed problems from aisle to aisle to check to the parking lot. However apparently Walmart has decided to start charging people's debit cards for EBT orders Now I was charged $3.24 for something that no one can seem to tell me what it was. I had literally only 25 items and all of them were snap eligible according to their screen too So what is the mysterious$3.24 charge ? Who knows I don't, they don't, walmart chat does it, The bank doesn't, and Walmart website and application they don't know either.. Then I I'm on the chat after the bot into the human and they tell me yes we're gonna give you a refund can we refund it to your EBT card. No hell no. You refund it to where you took it from. I couldn't believe that that popped up on my chat and I'm going to take a picture of it and frame it because it's gotta be the most ridiculous question I've ever been asked from Walmart. Yeah sure Just illegally refund a transaction that wasn't an EBT transaction to begin with. I mean what are they working with now? I just give up on ever having a seamless experience with Walmart unless it's plagued with one ridiculous completely avoidable issue in every department or every service offered to every employee. And for the employees that are nice which are few and far between (I think there's one in Iowa off the grid) that I can think of they end up either going to work somewhere else or they turn into carbon copy cutouts of the textbook image of a Walmart Supervisor. So they all become either young preteens with pimples and power thrusting their manager code like a one hit wonder rapper with one good song and 6 Bentleys waiting on the next hit everyone knows ain't coming,not before the repo man arrives . If your town does not have this manager they have the alternative which is mid to late 40's, mid to gone 80's throwback hairstyle and sable to kohl black lipliner that never came off and that explains the perpetual look of unexpected startle their eyebrows convey even while sleeping. They only have the black lip line to convey how they feel and the gum in their mouth that pops to the sound of aggravation because their eyebrows are saying some different. They're all rude and they don't even realize it is not cool and trendy to be an a****** anymore since Clerks and Bad Bosses. I causally mention it is not cool but they only look at me with empty eternal surprise. Power pimple popper or color me butcher brow are your only choices.The friendly guy that bounces around the checkout lanes with the more prestigious postion head shift front end team leader or whatever they call them, he is always too busy to stop and chat with the small folks...that is a dead end road. I loathe Walmart. Now the chat agents are trying to refund money that was taken from a debit card into an EBT account. The Final Kicker is that it took eight seconds to take that money from my debit card. It's going to take 10 business Days and two follow up emails and the possibility of it taking longer then 10 days to put $3.25 back on debit card. This is ridiculous. You can't tell me in the vast world of AI that you can take money out instantly but it takes 10 days to put it back in. So it took eight seconds to take it out and to lose a customer and it's going to take 10 more days to make sure this lost customer helps other customers get lost during my two week unbalanced budget blunderbust. Thanks Walmart .