This is the second update to the…
This is the second update to the problem I had about receiving an improperly made baseball cap with the incorrect military service info on it. I had received 4 caps as replacements that kept coming with the wrong information on them. I am finally able to report that through the tireless efforts of Amber at Gearvet, I finally received the cap with the correct information screen printed on it. It was a 4 month ordeal to get it right. The issue that keeps me from a higher star rating is with Gearvet shipping. They ship their caps in a white plastic postal mailing bag with no protection for the soft crown cap. Therefore, when I received the cap, the crown was crushed and wrinkled. So now it is not presentable to wear. (Who wants to wear a cap that looks like someone sat on it?). Why would anyone ship this type of product in a plastic bag? It would be fine for a shirt or something like that but not a cap or hat. Will I ever order from Gearvet again? Most likely not. There is just too much drama to go through if you have problems with a product. And if you request a refund instead of a replacement you don't get the refund.