VERY disappointed with the service
VERY disappointed with the service. I bought a Miumiu sunglasses model MU07ZS on May 29th to take to my trip on June 11th I even paid for the next day delivery to make sure that I had the sunglasses on time. The glasses were supposed to ship on Friday, June 5th, but they didn't, so I contacted customer service to find out why the order was still being processed. Customer service informed me on Monday, June 8th, that they were waiting for the sunglasses to arrive from the factory and that, once they arrived, they would undergo a quality inspection before being shipped to me. Well, the glasses arrived today, but they sent me the WRONG model inside the box for the model I actually bought. WTF?! I still don't know if it was incompetence or if they tried to pull a fast one on me. I’ve emailed customer service again and am waiting for a reply. Either way, I won't be buying from this store again; I just hope to get this sorted out. Anyway, it was a terrible experience. Super frustrating.