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Missy P.

美国

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Govswift

Dont be fooled

I mistakenly used GovSwift because I believed I was on an official government passport website. The site gave me the impression that I was completing my passport application through the government rather than through a third-party service. After paying the fee, I received paperwork that was not completed correctly. Because of the errors, I was unable to use the documents they provided. I then went to the official government passport website, completed the forms myself, and successfully scheduled my passport appointment. The entire process on the official site took less time than I had spent using GovSwift. After multiple complaints, the company agreed to refund 60% of the fee. However, I still paid for a service that I ultimately could not use and had to redo myself from the beginning. My experience was frustrating and time-consuming. I would strongly encourage anyone applying for a passport to go directly to the official government website rather than paying a third-party service. Double-check the website address before entering personal information or payment.

2026-06-11有帮助 1