Marimar Dagos a superstar!
Marimar Dagos went above and beyond in handling my reimbursement/refund request. From start to finish, she was incredibly proactive -- she not only resolved my issue efficiently, but also made sure I was never left wondering about the status. She followed up consistently (and responded promptly) via email, keeping me fully informed at every step of the process. This level of communication, dedication and ownership made a stressful situation feel completely manageable and smooth. Tbh, it's rare to experience such attentive and thorough support. Kudos to Marimar for her professionalism and commitment to a great customer experience! You guys have a customer for life advocating for your insurance to all my friends, family and acquaintances.