Somehow have a positive review on trust pilot!
Alpha closed premium accounts and promised refunds to customers two months ago! I have yet to receive my money. They said that my money was sent to my bank and it could take 3-7 business days depending on my bank. Money never hit I called my bank and they said there has not been any money returned from alpha futures yet. I messaged alpha on day 8 &9 and was told that money was sent it was my banks fault. after 10 business days they finally said they were sending The money in batches and to be patient I would receive my money. It’s been two months and I have not received any money from premium account.. so I disputed there business and what they do with my bank on July 1 ,I was honest with my bank told them what happened and alpha denied to return my money because all sales are final and since transaction were legit transactions they denied my disputes. Never returning anything. They never closed my account after my dispute. On july 30 after waiting almost 2 months for the money refunds. I decided to get my money back from a payout fee and I bought four combines on july 30 . trying to earn a payout fee, I passed three of those combines and earned three funded accounts. I submitted a payout on August 6 for $ 1,100 and when I woke up on August 7th alpha futures had closed my accounts. I couldn’t even log in to website. I reached out to alpha futures and they told me it was because I had disputed there business with my bank. I reached out further to their compliance department and they were able to reopen my account but when they reopened my account my payout was denied. They told me they denied me my payout because I scalp traded and didn’t hold position longer then two minutes. I looked at the data and I had 4 trades under two mins. 3 of them were losers for -300 and my stop got hit then one was for a profit of 800 and my take profit got hit in 1 minute and 42 seconds. So I messaged alpha futures telling them they were not right and unfair and the manager banned me for life saying I could never use there website and they were going to refund me the three active accounts I had. I received that money just two days later. So they refunded me three of the 4 accounts denied me a payout and still has not returned my original premium accounts.. I have currently been trying to give alpha futures a one star for two months now on trust pilot but for some reason my reviews keep getting flagged and deleted when I do everything trust pilot asked about being honest.