Good Machines and Great Customer Service
Purchase my first Linux laptop with System76 last year, a Darter Pro. A bit pricey, but it has everything I need, and I love it over my old Macbook. The only problem I had were the fans, which would turn on excessively, even during minor usage. It didn't affect performance, but it was very noticeable. Eventually the motherboard burned out, and I had to send it in for repairs. The service rep was very kind, and reassured me that it was under warranty. They replaced the fan and motherboard, and even replaced the entire backside, since the glue that held the rubber pegs that elevate the laptop had heated off. Now the laptop runs great, very silent, and no major concerns on the software side. Not sure if other users had a similar experience with faulty parts, but since it was under warranty, the repairs were a minor inconvenience. Overall I am very happy with my transition to Linux, and would recommend System76 to anyone who can afford the price, and isn't interested in building out their own machine.