Toolmax cordless lawn mower…
I ordered a Toolmax cordless lawn mower (8.7-inch electric) in mid-May. It arrived without an aluminum tube necessary for assembling and using it. I have since sent at least 14 emails, two with photographs included (as they requested after the first email). After a couple of proforma responses, they stopped responding at all. Sending this heavy machine back at my own expense would increase my loss, and I have no trust that they would refund my money. Awful company.