DJI Inspire 3 and DJI CARE Pro
I sent my DJI Inspire 3 for DJI Care Pro Maintenance program on May 11th. Technician by phone call promised replacement by May 18th. It’s now June 10th with no drone. Only automated responses to my emails. No real person involved, no concrete dates, no solutions. I have no idea how to recover my drone. Filing formal complaint with DJI Europe and consumer protection authorities. I’ve invested EUR 50,000 in DJI equipment and EUR 5,150 in Care plans over 3 years. This is their response to loyalty, delays and excuses. Don’t trust DJI Care Pro for professional work. My case number: CAS-33088374-P8K6L2