Katheryn came through!!!
I have had this account for a while. I was never able to make a payment online, which I tried sooo many times. Each time I had to call and was always charged that $5.95 just to pay over the phone (which is a huge financial inconvenience). Today, Katheryn gave me the correct payment site and stayed on the line to ensure that I was able to pull it up. IT WORKED!!! I had never been able to make a payment, for all the time that I called. I was never given the payment site before Katheryn helped me with it. She was wonderful and understanding. She is a gem to your company, and I can now utilize the correct site.