I cancelled my account and the merchant…
I cancelled my account 3 days before the date of my next shipment, but ThreadBeast continued to bill me and created a shipment anyway. I emailed them right away asking them to cancel the shipment and refund the purchase, but they kept giving me the runaround. At the time, the shipping label had only been printed—the package had not been shipped or even received by UPS—yet ThreadBeast still refused to cancel or refund the order. When I told them I would refuse the package and dispute the charge with my credit card company, they finally said they would issue a refund, but only after charging me a $20 cancellation fee. The items had not even left their warehouse. This was a frustrating and unreasonable experience, and I will never do business with them again.