Not the best experience
Not the best experience. We went to this website because it offered flights for a little bit cheaper than booking directly with Southwest but a couple of days after booking AND paying, I was contacted to let me know that my flights for that price advertised was no longer available. I was told I would have to pay over $400 more for the same round trip flights. I was also told that paying more would allow me to pick our seats ahead of time so I agreed although this ended up not saving any money from just booking with Southwest directly (which may I add would have been a whole lot simpler.) Well, after paying the difference, I looked up my reservation with Southwest and seats are NOT included, I have to pay to pick them before check in. I regret using this site and would have paid the same to just book with Southwest directly.
