Very Transparent and Knowledgable
They were extremely transparent throughout the entire process and communicated clearly every step of the way. One thing that stood out to me was that they allowed me to visit their facility and personally hand over my drives. That gave me a great deal of confidence, especially since I was worried about the possibility of the drives being lost or damaged in transit. Their technicians were also highly knowledgeable. I was able to have detailed discussions about my situation, and it was clear they understood both the technical challenges involved and the way my data was structured. That level of expertise made me feel confident that my case was in capable hands.