No shipment of medication refill
I initially ordered Semaglutide in early March, 2006 and I received the medication within days. I was very impressed with their communication and also their instructions for using the medication. Then it came time to refill my medication in early June and I submitted all of the appropriate information and my American Express was charged almost $1000 on June 5. It is now June 17 and I have not received any shipment or tracking information. I keep reaching out to their Chatbot and also by email and receive the same messages that they are working on the refill and at one point I received a message saying I would receive a tracking number soon. I’m also receiving messages from them that the pharmacy they use does not have my order from them, for some reason. I’ve already missed a dose and tomorrow will make my second dose missed, which creates problems continuing the medication at my dose if and whenever I receive it. I’m extremely frustrated and starting to feel like I’m getting scammed. I wonder if they give very good, quick service right when you sign up and then when it comes time to refills and continuing the medication, they lower the prioritization of their existing customers. I’ve asked them twice now just to refund the money to my credit card so I can go elsewhere. Those requests have been ignored.