Not worth the frustration
I spent $200 on an account, and unfortunately, the experience has been frustrating. I understand that the 14-day policy exists, but when I raised my concerns early on, support didn’t offer any real help. Instead, they kept questioning the state of my account without suggesting anything useful. The seller is unlikely to refund me, even though the evidence is clear in our ticket. To make things worse, support responses were extremely slow during the 14-day window, and each reply felt like my case was being handed off to someone new. I also noticed that G2G doesn’t allow review edits, which is disappointing compared to other platforms. I left an honest review about the seller, but I can’t update it now. What bothered me most was that after I confirmed the account was stable, support essentially brushed me off without any constructive middleman intervention. If a refund isn’t possible, I’d at least expect the platform to investigate the seller more seriously and take action to protect other buyers. Overall, I’m left feeling undervalued as a customer. I hope G2G improves both its response times and its handling of disputes, because right now, it doesn’t feel like buyers are truly protected. At this time I still demand help, please. I really don't recommend this website based on my experience, totally not worth frustration. The $200 was a big amount for me and it may be not so big for some people 😔.