My package was never delivered to me
My package was never delivered to me, yet despite reporting the issue and seeking assistance, Flight Club has refused to provide either a refund or a replacement. As a customer, I fulfilled my obligations by placing and paying for the order, but I have not received the merchandise I purchased. What has been most frustrating is the lack of accountability and support from your customer service team. Rather than working toward a reasonable resolution, I have been repeatedly denied assistance despite the fact that I never received my package.