Absolutely zero product support
Absolutely zero product support. If you submit a ticket, you'll wait a few days for a response, and it will a one sentence reply from a script. Service is constantly plagued with issues. They push multiple updates trying to fix it, but they always miss the mark. Had Sync for over 5 years. It used to work, but the platform is batrely useable for business work. We switched to Tresorit, and we're very pleased. Night and day.