Great Service, but needs improvement..
The initial online creator process is easy and great, however the 48 hr experience and communications lacking a bit. This area needs improvement. CASE: I had to make changes to a file (basically vectorizing the file). I had already paid for the banner. After re-upload I contacted support to let them know so my banner could be processed but never received an answer. This left me in limbo as to when my banner could be expected.... 5 days later banner was received.. but communication between consumer and support needs an upgrade. Keep in mind, some of us are working for clients that we need to communicate with as well. Over all good service, I will use again.
