Went extra mile in giving great customer service
Bought Fender P bass guitar to start learning and the output jack was squirrely and had to be fiddled with to connect with amp. Kane Kitchen of Consumer Relations handled my request for service and went the extra mile by sending a new guitar rather than making me go to a service center for repair of the one I had bought. And he did it all with an easy, friendly attitude. Now, if they could only give me musical talent...