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Cheryl Dansberger

美国

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Greatlikely

Horrible Customer Service

I placed an order in April and it sat in customs in Italy for weeks, according to the order tracking. I kept checking the tracking and it never got to the United States until late May. It was transferred to the USPS and the tracking number said it was delivered. I did not receive the order and, after 10 emails back and forth with customer service, I finally went to PayPal for a refund. They were great and in the middle of JUNE, refunded my money without any question two months later! The next day, I got an email from Greatlikely customer service that they were refunding my money. I don't know why I had to be put through all of these questions, copies of tracking numbers, and accusations that I was looking for a free $20 flag when the flag was never delivered in the first place. They have horrible customer service, poor customer response, and it took me two months to get my money back with no help from them!

2026-06-19