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Shannon

美国

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Ornate Home Furniture and Mattress

Quick to take money slow to provide products

I ordered my furniture on 6/2/26 and was told delivery would be within 12 days. After seeing for several days that my order was "preparing," I called and spoke with an agent who told me there was no action on my order. Three days later, on 6/9/26, I got an email saying I needed to call the delivery company to schedule a delivery. I was told the delivery would be on the 22nd. On Wednesday, 6/17/26 I got a text asking if I would accept early delivery, but due to previous arrangements wouldn't be home on 6/20/26, so I declined and was told my original delivery date of the 22nd would still be scheduled. However, on 6/18/26, I got another text asking me to confirm the delivery date of 6/25/26. No asking if I would be agreeable to rescheduling; they just slip a new date in with no notice or even an apology or explanation. People work, and when someone takes time off of work for a scheduled appointment, just changing the time without prior notice doesn't work. Doing business with you has been one of the most stressful and miserable shopping experiences I have had. Not only will I never recommend this company to even an enemy, I plan on contacting the PA Attorney General's Office of Consumer Affairs. I also want a refund and will buy this product from AFA Store.

2026-06-19已认证有帮助 1