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Andrew Knight

澳大利亚

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The Jacket Maker

Wonderful jacket

Firstly, the jacket is wonderful. The quality of materials and construction (is that the correct word to describe the making of a jacket?) is exemplary. I simply could not be happier with the product. Excellent. The communication was a little less so. They advised that their products were 'made to order'. Nice! After I placed an order, there were several emails advising 'bonus points' or some such thing (which I don't care about), but two conflicting emails regarding delivery times. That was a little confusing. In the end, neither of these 'delivery times' were close to the mark, as the delivery was compromised by the freight companies having to consider the consequences of Mr. Trump's Persian adventure. Tracking the parcel was a touch nerve-wracking. The parcel went from Pakistan, sat in Dubai and then Istanbul for at least a week before being released. It went from Turkiye to Germany to China and then on to Australia. Phew! I appreciate that this stuff was well out of The Jacket Maker's control, but the remit for this post was to 'Tell us more about your experience'! Despite all of that shipping stuff, and assuming that my jacket is a true example, I would recommend The Jacket Maker's products to anyone and without reservation. I will buy from them again but perhaps seek a more accurate 'Made to order' time-frame. And the freight company prevarications (that were nothing to do with The Jacket Maker, of course) will hopefully no longer be part of the picture. If I could give 4.99 stars I would...

2026-06-20