Hidden subscription after a one-time payment
On April 15, I paid approximately $7 for what I believed was a one-time video creation service. I was not clearly informed that this payment would activate a recurring subscription. I later discovered unauthorized charges of $14 on May 14 and $14 on June 14 — totaling $28. I did not knowingly authorize these charges and I did not use the subscription service during this period. When I requested a refund, the company offered me credits instead of a refund and refused to return my money. I am not interested in credits — I want a full refund of the $28 charged to my card. This feels like a deceptive practice. Please check your bank statements carefully if you have ever used DeeVid AI.