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Lükas Götze

意大利

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DJI

Aircraft Error Code 30671 IGNORED BY DJI

Updated answer on 05/07/2026 Eventually, after lot of chasing and back and fourth I have received my replacement, although I have lost 3 clients jobs and 1.5 months without drone. As of today mistery remains and I start fresh with a drone from DJI. DO NOT BUY RECONDITIONED OR REFURBISHED DRONE FEOM AMAZON ( NOT WORTH THE SAVING AND RISKS ) ——————— Case number: CAS 33606438. Aircraft Error Code 30671, mid-flight, clear conditions, no collision, 53% battery, full GPS lock. DJI's analysis changed three times in six weeks — Auto Landing, then a stick command that's physically disabled on my unit, then Auto Landing again — and a different customer's drone report was attached to my case by mistake. DJI's own Customer Care Manager called me and promised a free replacement in 5–7 days. It has been 45+ days. The current excuse is a binding issue DJI's own technical team caused — after two staff members confirmed in writing it would never block my claim. I run an agency partnered with Italy's leading wedding-industry platforms. I have documented emails and inquiries showing direct, dated business impact from this drone's loss and this case's delay — this is not a hobby complaint, it's lost professional work with a paper trail. I also reached out to DJI's own marketing team with a legitimate brand collaboration proposal. No response. Support stalls, marketing stays silent — same company, same pattern. Full documented timeline, screenshots, and every email are public. I work in SEO and digital visibility professionally, and I will ensure this case is easy to find for anyone researching DJI's warranty process before they buy. I'm giving DJI until 23 June 2026 to resolve this in writing with a tracking number. After that, this goes to EU consumer authorities and stays permanently public. Case number: CAS 33606438

2026-06-21