Repeated Faulty Appliances
I purchased a Frigidaire oven that was on recall. Had 5 service calls between ABT and Electrolux before return approved. Replaced by purchasing GE Profile 935. The broiler flame came on during bake cycle and since I occasionally bake with parchment paper did not want. Called and spoke with mgr who could not confirm if that was how oven should work. While waiting for confirmation replaced with lower gradeGE700. The first two came with damage to frame. The third just little dirty. The overall appearance not what I was looking for. After several calls with mgr received a text saying the 935 was also faulty. It’s been 7 months of going back and forth receiving damaged and faulty appliances that could cause a home fire. I am going to reach out to Atty Gen Dept of Consumer Affairs to see what can be done. Will also reach out to BBB. Something is not right here. I am owed a $500 refund for downgrading but that is not the biggest issue here. I purchased two high quality ovens and both were damaged goods. Not sure what to expect with third oven other than the noticeable quality is not the same.