I had already selected the delivery…
I had already selected the delivery slot from 11 AM to 6 PM, but my order was not delivered within the promised time. When I called the delivery agent, he clearly told me that my order would be delivered within 1 hour. After that, the tracking status kept showing “arrived at location” for around 10 minutes, but instead of delivering the order, it was suddenly cancelled. This is highly unprofessional and misleading. First, the committed delivery slot was not followed, then false assurance was given by the delivery agent, and finally the order was cancelled even after showing that it had reached the location. I need refund