I bought a pair of shoes
I bought a pair of shoes. I was in the shoe business and owned my own shoe company with my brother for more than 25 years. I ordered a pair of size 12 wide when I receive the shoes I could not get my foot inside them when I finally forced them in, they were more than uncomfortable. They hurt. I contacted the company and let them know. They said they want an information about what I receive pictures. I think I’m a stock number. I sent them everything. They said since there was no damage to the shoe, they would not accept them back or make a refund or even an exchange faded. Offer me a 20% discount on my next purchase switches beyond laughable it’s insulting. They suggested that by sending them back at my own expense would be too costly to offset the price I paid for the shoes which was over $66. I then told them that my brother has a company in Fujian province China and I could have someone hand deliver the shoes to them for an exchange or a refund and they ghosted me