Extremely disappointed in the service
Extremely disappointed in the service. I just paid $14.99 a month for the past year so that I would be able to renew my ESA letter this year. I filled out my renewal form last week as I need it renewed for moving in another week and they NEVER reached out to me after I filled out my renewal form. I had to call customer service where I was told the provider who did my evaluation last year was not available anytime soon. And the soonest opening with another provider was not available for another week, which would be too late for me move in date. Pettable failed to reach out to me after filling out my renewal form to even attempt to get me scheduled or to let me know about availability. I had to contact them and chase them down only to be told they can’t help me. Would not recommend.