We had a pretty frustrating experience
We had a pretty frustrating experience. The service turned out to be much more expensive than we expected, and unfortunately, the team often seemed unsure about how their own pricing worked. We were given information that later turned out to be incomplete or inaccurate, which affected some important decisions on our side. We spent almost 3 months integrating and setting up our call center automation, only to scrap the entire project within 2 months after seeing the actual bills. It was disappointing because we had invested a lot of time and effort into getting everything up and running. Overall, the experience ended up costing us both time and money, and I wish there had been much more transparency around pricing from the start.