They are a scam
They are a scam. This exact thing happened to me. SCAM ALERT! Modesees or Futario (sometimes associated with SP Futario or operated via a dropshipping storefront) has received numerous consumer complaints across multiple platforms. Shoppers consistently report issues with extremely long shipping times, misleading product images, poor quality, and unhelpful refund processes. [1, 2, 3] Specific complaints and consumer experiences include: • Deceptive Marketing: Consumers report that the items they receive look nothing like the product photos on the website, citing that Futario frequently uses AI-generated images. [1] • Quality Concerns: There is a strong consensus on Reddit that garments are made with cheap plastic or synthetic substitutes instead of the advertised materials (e.g., faux leather or real sheepskin). [1] • Shipping Delays: Customers indicate that orders take weeks to months to arrive, often shipping directly from overseas facilities. [1, 2, 3] • Refund Issues: Despite advertising a 14-day return window, buyers on Trustpilot note that the company is highly unresponsive, offers partial/store-credit refunds, and makes returning items difficult. [1]