Very good to very bad…
I really appreciated the patience Adam Ayers had with my account. He waited several months before I was able to finally comment to using BrandRep. Initially Christian Lopez was the missing piece in the puzzle for me to sign with BrandRep. So, as for the sales team they were great at the start. Then came the real problem, once BrandRep had my money, personalities changed. I have reached out to Christian to pay BrandRep additional moneys for websites pages we have discussed, he would call back for the money. The account rep Angie seemed to be annoyed talking with me about layout and design even though the landing page looks good but missing information. I haven’t received my account information. No sign in, no calls, no nothing! The two star was from the initial sales process which I think is great but afterwards -5 star service. This isn’t what I pay for. Now, BrandRep is sending interest parties to a website that’s not designed for customers. It is my old portfolio site from a college assignment not designed for conversion. The landing page isn’t running but I’m paying for all of this confusion. Last night I had to change the images on Google My Business page because it had images from my college assignment not my current business images. No follow up within the last week, I wouldn’t want to bother Angie after my last conversation with her. So, this is my story now of BrandRep.