One of the worst online shopping…
One of the worst online shopping experiences I've had. I bought directly from the official website expecting better service and protection. Instead, I ended up fighting just to return a brand-new item. They refused local drop-off, forced me to pay for tracked return shipping, then refused the package when it arrived. After that, they started claiming the item was damaged. The entire process felt like obstacle after obstacle to avoid issuing a refund. Customer service was unprofessional and extremely frustrating to deal with. Make sure you document everything if you decide to buy from this company. Consider yourself warned.