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"I had a complicated issue regarding a…

"I had a complicated issue regarding a canceled subscription and a refund that was past the 180-day mark due to an unresponsive merchant. I was frustrated, but the customer support team—specifically Stella—stepped up and handled the situation incredibly well. Even though their system couldn't process a direct refund to my card, she went out of her way to offer me a full refund in store credit. Fast, transparent, and truly understanding support. Highly recommended!"