Absolutely ridiculous
Absolutely ridiculous! Do not get a membership for grocery delivery! 90% of the time even with express you will not receive the groceries at all. After paying the extra 10$ for express also dont expect to receive your groceries. They do not care they just wanna make that money and are 100% unreliable and an unaccountable company. Headache after headache with them. One time ordering from my Walmart membership I got TRAPPED inside of my apartment because the delivery guy put everything against my door! I COUILDNT OPEN THE DOOR more than an inch! I called Walmart panicking that I was trapped inside because there’s a big 45 bottles of water package shoved tightly against my door along with other heavy items. They transferred me around with no concern or compassion.Then the lady said there’s nothing they could do! I said I ordered these groceries from u and got the delivery from you. Still said nothing they could do. My 5 yr old and I are crying and freaking out because we don’t know what to do! Then she suggested to call the fire department!!! After they trapped us in the house no one would even come to help us, jut to move the stuff from the door. W were locked inside for hours until my neighbors got home. Good thing there wasn’t a fire Walmart.i have soooo many complaints about them! So unprofessional,unreliable and lacking general compassion. Horrible business!