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Annemarie D

美国

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Boston Proper

Buyers Beware!!

Buyers beware! Do NOT SHOP here! Spent nearly $400 on an order which I received less than 15 days ago. A dress I purchased for $150 was crap. It had embroidered diamonds and was stunning on. However I wore it less than 4 hours ONE TIME and when I took it off I noticed the cross stitching started unraveling in 3 areas! I emailed and called asking for them to do anything since the dress was defective. I asked they replace it or I’d return it for a store credit and they said no because it was worn. Disgusting customer service. I never spend $150 on a dress and to think I’d have been better off burning my cash because I can’t even wear this. I’m so upset. I sent pictures too and not one person I talked to was willing to do anything and they kept saying it’s their policy because (I was honest to say) it was worn. I even pointed to the date I received it to show I had it less than 2 weeks! Even regular wear wouldn’t cause the embroidery to unravel, much less one day of wear. Do not give this company your money. They don’t care about anything but keeping your money and the quality is shoddy.

2026-06-25