Swift Communication & Resolution
Purchased WindOne E2 bike less than one year ago and had some chafing on a wire/chord that caused an E3 error message. Reached out to customer support and had immediate response with request for shipping information to have a replacement motor sent our way. Received within days, and the bike is back in working order. Chloe was fantastic, and we are glad to have our E2 back in normal operation. Fantastic customer support.